Address Validation (AVS Mismatch)
If your credit card fails to process due to address validation
(AVS mismatch), the card may have a different address than the student's address.
Enter the credit card billing zip code (below) and try checkout again.
Repeated Submissions
Our credit card processor declines repeated submissions made within 2 minutes (with the same information).
Check your card information for accuracy, and if it is correct, wait for 2 minutes and try again.
Other Reasons for a decline
Almost all other credit card declines will have additional information onscreen, such as invalid card number..
Please verify your card details, make any required changes and try submitting again.
Contact us if the problem persists and/or contact your credit card company to determine why the transaction is declined.