SHSU
ABC FAQ

 

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Once I register for ABC how do I change information, courses, lodging, etc.?

ACCOUNT: The account you establish when you register serves as a current-year list of what you have paid, which classes you are taking, what lodging and meal requirements you have, as well as your current address, school name, etc. Please continue to ALWAYS use the same account. Our system does not allow multiple logins so that we can keep exact information on candidates accurately and instantly available to the candidate at all times.

DO NOT REMOVE: If you return to make a change to what you have signed up for, e.g. lodging, do not remove other items set up earlier. You will not be charged more than once for any item. Any item you remove or uncheck will disappear from your ordered list.

ONLINE RECORD ALWAYS REFLECTS CURRENT YEAR CHOICES: If you remove an item, such as lodging, everything else needs to remain the same. YOU WILL NOT BE REGISTERED TWICE NOR WILL YOU BE BILLED FOR ADDITIONAL AMOUNTS ON ITEMS PREVIOUSLY SELECTED IN THE SYSTEM.

WRONG PAYMENT AMOUNTS: When you make a payment, the amount is deducted from the total you owe. If you pay a $500 down payment and then a month later make a $500 payment, the full $1000 will be reflected in your amount paid on the check out screen. If you choose the check/P.O. method of payment, enter ONLY the amount you are actually sending in check form. Do not send a $500 down payment check while indicating online that you are making payment in full. You must return later (when you are actually sending another check) to pay the balance due. Otherwise, it is nearly impossible for us to make online retractions of payment done incorrectly without rebuilding your entire account. The checkout shows that an amount has been promised but that does NOT reduce the amount due until we receive and post the check to the person's account. If we do not receive the check within 14 days (for registration) we assume the person is not attending and will void the registration. If a study set is ordered when paying by check, we do not mail the set until the check has been received.

OVERPAYMENT: You are not (at this time) allowed to overpay your account online. So, if you indicate a check payment in full during registration, you cannot enter another payment at a later time that exceeds what you owe. (This happens only when the check/P.O. options are used incorrectly.) You also will not see your true balance due if you make this kind of error. BE SURE TO SEND A PROMISED CHECK IMMEDIATELY to avoid these kinds of problems.

FINANCIAL AID AND REQUIRED PAYMENTS: If you are receiving financial aid through Sam Houston State University, DO NOT enter this as the method of payment on checkout. You obtain those dollars directly through SHSU (not ABC). You need to pay only the $500 ($580 with study set) down payment and the lodging package, if applicable to ABC. You do this by check, P.O. or credit card. All other payments are made directly to SHSU. See the FAQ regarding payment procedures.

 

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